Shipping policy

Shipping Timelines:

All orders are usually shipped within 3 business days. Below is the estimated timeline of when you’ll receive your order, based on the shipping option you select at checkout.

	Ships from warehouse in:	Delivered in:
Standard Shipping	3-5 business days	2-5 business days after date shipped
Priority Shipping	1-2 business days	2-3 business days after date shipped
International Shipping	3-5 business days	10-21 business days after date shipped

*This timeline is an estimate only and not guaranteed. On rare occasions, orders will ship outside this timeframe. Those occasions will usually be during launches and orders can take anywhere from 48-72 hrs to process.

Priority Shipping:

We do offer priority shipping at additional shipping cost. Priority shipping orders will be shipped within 24-48 hours and take 2-3 days to be delivered once shipped. Please note we do not ship on the weekends. If you place an order on Friday, you order will be shipped on following Monday.

International Shipping:

We ship products to multiple locations across the world. However at this time we are providing free shipping within Continental USA only. The shipping cost will be added to your order depending on your shipping address. Additionally, the buyer/receiver of goods will pay for any duties and the applicable charges as prescribed by respective countries.

When will my PRE-ORDER items ship?

Please note that pre-order "estimated ship dates" are not guaranteed. We do our very best to meet or beat an advertised estimated ship date but sometimes delays happen. Please be patient and know we are doing everything possible to get your order delivered as close to the ship date as possible. 

Do You Ship to PO-Boxes?

No. At this time, we don't ship to PO Boxes

Order Tracking:

You will receive a shipping confirmation email from Cuddles N Giggles along with the tracking number once your order ships. You can find the tracking number from your profile page once you login to the website.

The postal service lost or damaged my order, now what? 

Cuddles N Giggles is not responsible for packages that are lost or damaged in transit. You will need to contact the postal service or shipping carrier to file a claim.